The Reality Gap Methodology Process How We Work Services In Focus Book a Discovery Call

Virtual
Assistance Services

Professional, flexible support for founders and leadership teams — designed to give you back the time and focus you need to grow.

Book your free Discovery Call →
Specialist Virtual Assistance Services

More than admin.

Professional, reliable and flexible support for founders, business owners and leadership teams. Designed to take the operational and administrative weight off the people who should be focused on growth — not buried in day to day operations.

What sets our Virtual Assistance offering apart is the depth of capability within it. Bookkeeping, operations management, events coordination and project management are not services most Virtual Assistance providers offer. They reflect a senior, commercially-aware operational background that most businesses simply cannot access at this level of flexibility.

Our Virtual Assistance services complement the full Reality Lens Business Audit — many clients begin with Virtual Assistance support and evolve into a deeper business partnership as confidence and trust develop.
Book your free Discovery Call →

Above-standard capability

Above-standard capability
BOOKKEEPING SUPPORT

Invoicing and payment chasing, account reconciliation, expenses management and accountant liaison. Financial operations support that most Virtual Assistance services simply do not provide — delivered with precision and confidentiality.

Above-standard capability
OPERATIONS MANAGEMENT

Managing client employees and freelancers, creating operational systems, process manuals and SOPs, onboarding and offboarding management. Senior operational capability at flexible engagement — not just task execution.

Above-standard capability
EVENTS MANAGEMENT

End-to-end event planning; speakers, creating briefing packs, managing attendees, ticket sales and day-of support. Webinar setup and coordination included.

Above-standard capability
PROJECT MANAGEMENT

End-to-end project coordination, milestone and task tracking, stakeholder communication and progress reporting. Bringing structure and calm to complex, multi-part projects.

All Virtual Assistance Services

The full service listing.

01
Executive Assistant Support
  • Diary management and scheduling
  • Inbox management and correspondence
  • Travel planning and booking
  • Presentation creation and formatting
  • Folder, file and document management
  • Managing client profiles and files
02
Documents & Data
  • Spreadsheet creation and management
  • Database setup and management
  • Template creation
  • Data entry
  • Surveys — creation and response monitoring
03
Proofreading
  • Review and correction of documents, proposals and reports
  • Competitor analysis, market research, document review and proofreading
  • Brand and document consistency checking
  • Light copy-editing for clarity and tone
04
Bookkeeping Support
  • Sending invoices and chasing payments
  • Following up on quotes
  • Monitoring outstanding payments
  • Reconciling accounts
  • Managing receipts and invoices for accountant
  • Managing and monitoring expenses
05
Operations Support
  • Management of client employees and freelancers
  • Creating operational systems and processes
  • Creating process manuals and SOPs
  • Client onboarding process management
  • End-of-engagement handover management
06
Events Management
  • Sourcing speakers for events
  • End-to-end event planning and management
  • Speaker packs and briefing materials
  • Liaison with speakers, attendees and press
  • Ticket sales management
  • On-the-day host support
  • Webinar setup and technical support
07
Research
  • Competitor analysis
  • Mystery shopping
  • Market trends and sector research
08
Project Management
  • End-to-end project coordination
  • Task and milestone tracking
  • Stakeholder communication
  • Progress reporting
09
Community Management
  • Supporting group owners with online communities
  • Scheduling and publishing posts
  • FAQ management and member enquiries
  • Welcoming new members
  • Supporting live sessions and webinars
10
Review Management
  • Monitoring and responding to online reviews
  • Maintaining on-brand tone across all responses
  • Flagging and escalating issues requiring direct attention
How It Works

Simple to get started.

Virtual Assistance engagements are available on an hourly basis or as fixed-scope projects. All engagements begin with a free Discovery Call — no commitment, just a conversation.

1
DISCOVERY CALL

A free conversation to understand your business, your needs and the right scope of support.

2
SCOPE AGREED

We agree the services, format and commitment — hourly or project-based — before anything begins.

3
ENGAGEMENT BEGINS

We integrate seamlessly into your ways of working and get started without disruption.

4
REVIEW & EVOLVE

Regular check-ins ensure the support remains exactly what you need as your business grows.

Book your free Discovery Call →

Ready to reclaim your focus?

Tell us what is taking up your time and we will show you how we can help. Every engagement starts with a free Discovery Call — no obligation, just clarity.